Dear Our Valued Guest, In order to make your Check-in process with us faster and more comfortable, we are happy to introduce you to our Mobile Check-in feature. Please follow some quick steps below:
- Click here or scan the QR Code below to be directed to our Mobile Check-in Portal.
- Fill in your booking reference (ex: R12345), Family Name and Check-in Date.
- Fill in the Guest Details based on the number of adults checking-in.
- Upload or Take a Picture of your Passport / ID.
- We will confirm all the details that you sent are correct via Email and you are all set!
- Make sure to visit our Front Office upon arrival to get your Room Key.
Please keep in mind a couple of Regulations below:
- You can only use Mobile Check-in 48 Hours before your Arrival.
- Our normal Check-in time is 2 PM (Bali Time).
- Mobile Check-in are only available until 3 PM on your Check-in Date (Bali Time).
- Please make sure you fill in all the details correctly to get your Mobile Check-in confirmed by our Team.
- Should your Mobile Check-in is rejected, you will also be notified via Email with an explanation.
- Feel free to try again or simply proceed to our Front Office for normal Check-in procedure upon your arrival.
Thank you and look forward to seeing you very soon.
From all of us here at Astagina Resort Villa and Spa